Effective date: 30 August 2026
Information we process
StagePing may process merchant account and store information, app configuration, order and fulfilment details needed to provide order-progress communications, and technical information used to secure and operate the service.
How information is used
We use information to provide and improve StagePing, authenticate users, deliver requested communications, respond to support requests, prevent abuse, and meet legal obligations.
Sharing and service providers
Information may be processed by Shopify and by service providers that support hosting, email delivery, monitoring, and customer support. We do not sell personal information.
Retention and deletion
We retain information only for as long as needed to provide the service and meet legitimate legal or operational requirements. When an app is uninstalled, data is deleted or de-identified in accordance with our retention practices and applicable Shopify requirements. See our data deletion page.
Security
We use reasonable administrative, technical, and organisational safeguards. No method of storage or transmission is completely secure.
Your choices
Merchants can update app settings, uninstall the app through Shopify, and request access, correction, or deletion through the support channel listed on our support page.
Changes
We may update this policy as StagePing evolves. The effective date above identifies the latest revision.
Contact
For privacy questions, use the StagePing support contact shown on the Shopify App Store listing or inside the app.